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VACANCY

SERVICE & SUPPORT ENGINEER (M/F/D)

YOUR TASKS

  • Technical support of broadcast and IT systems

  • Error analysis

  • Repair processing and preparation of cost estimates

  • Commissioning and maintenance of customer systems

  • Technical briefing and training of customers

  • Support of the sales department in the technical elaboration of complex projects

  • ​You participate in a fair rotation with your team members on a possible on-call basis

YOUR QUALIFICATION

APPLY NOW

YOUR CONTACT PERSON

VIVIANE PUFFAY

Please send your application documents including salary expectations to

jobs@logic.tv

  • Confident customer interaction and confident demeanor

  • Independent and structured way of working

  • Personal responsibility and reliability

  • Ability to work in a team, team motivation and good communication skills

  • Good English skills

  • Solution and service orientation

  • Flexibility and willingness to travel internationally

  •  High understanding of broadcast and live production workflows

  • Good knowledge of network, video, measurement and electrical engineering, as well as IT and operating systems

  • Experience in customer support and handling ticket systems

  • Knowledge of streaming, SDN and cloud is helpful

  • Very good German skills

OUR SERVICES

  • Work location: Mainz, Bickenbach and/or home office

  • Fair and transparent bonus model

  • Company pension plan

  • A work-life balance is essential so that our employees can also enjoy their success (part-time possible)

  • Regular social events

  • Promotion is a top priority - employees must be able to continue their education and training

  • We are a dynamic company and employees have the opportunity to try out new ideas to move the company forward!

  • We are a team and we win together

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